Privacy Policy

Sky Pass CRM — Effective Date: 2026-08-06

This Privacy Policy explains how Sky Pass CRM ("we", "us", "our") collects, uses, and protects your personal information when you contact us through our website, Facebook Messenger, WhatsApp, or any other channel connected to our customer relationship management (CRM) system.

1. Information We Collect

Contact details you provide: name, email address, phone number, and messenger identifiers.
The content of messages you send us, including inquiries about visa and immigration services.
Information relevant to your visa case, such as nationality and visa type of interest.

2. How We Use Your Information

To respond to your inquiries and provide visa and immigration consultation services.
To manage and track your requests in our CRM system.
To send you service-related communications when necessary.

3. Data Sharing

We do not sell your personal information. We may share it only with:

Service providers and authorities required to process your visa application.
Legal or regulatory bodies when required by law.

4. Data Storage and Security

Your information is stored on secured servers protected by encryption and access controls. We take reasonable measures to protect your data against unauthorized access, alteration, or loss.

5. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

7. Cookies

Our platform may use essential cookies to maintain your login session and improve functionality.

8. Third-Party Services

Communications via Facebook Messenger are governed by Meta's privacy policy, and communications via WhatsApp by WhatsApp's privacy policy, in addition to this policy.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us.